Welcome to the National French Contest Store!

Customer Service


Shipping & Delivery

For on-line testing

The usernames and passwords for all tests ordered through the on-line registration process are delivered to the teacher who registered those students via an email from the National French Contest or by notification from the National French Contest’s on-line test provider (ProProfs). Usernames and passwords cannot be sent until payment in full is received.

For paper and pencil testing

Paper and pencil testing materials will be shipped to a neutral party at the school in advance of the date requested by the teacher at the time of registration. Orders cannot be shipped until payment in full is received. When materials arrive they should be verified against the order immediately. Any discrepancies must be reported within 24 hours. Discrepancies reported after that time may incur additional shipment charges.

Privacy & Security

Teacher and School Information

All teacher and school information submitted to the National French Contest by teachers through the test registration process remains private and is not shared with any third party.  However, the National French Contest does share teacher and school information with affiliated organizations:  ProProfs (the National French Contest’s on-line test provider), and the American Association of Teachers of French (AATF).

Student Information

All student information submitted to the National French Contest (NFC) by teachers/parents remains private and is not shared with any third parties.  However, student information necessary to identify students will be shared with ProProfs (NFC’s on-line test provider) as part of the on-line testing process. Information shared with the test provider will include student name, an alpha numeric code to identify school/teacher, level and division of Contest and score on the Contest.

Student Results

All scores generated from the National French Contest remain private.  The National French Contest only releases scores for a student to the teacher/parent who registered that student.

Refund Policy

Contest materials

No refunds will be issued for either on-line testing materials or paper and pencil testing materials. Once a teacher submits registration the teacher is obligated to pay for the students registered.  Because AATF is a non-profit organization, we cannot absorb the cost of allowing deletions, partial deletions or of issuing refunds.

Review materials or awards

No refunds will be issued for any products: review materials (test booklets or CDs), medals, certificates, etc. because they may be easily copied or duplicated.

Ordering

For proper attribution of student results, each teacher needs to enroll his or her own students. One teacher should not place an order for all students in a school under his/her own name. We reserve the right to request class lists to verify teacher.

Payment and pricing

Prepayment for orders is required.

The following fees represent the National expenses, for basic test and audio recording development, duplication, and distribution; administrative costs; computer scoring/on-line testing; publicity; and awards. Chapters may add a charge to these fees to support local Contest expenses.

Base cost per student:

*Chapters may add additional fees to support local Contest expenses and awards.

The cost per student is the same for both on-line and paper and pencil testing.

Teachers choosing paper and pencil testing will incur additional expenses:

  • Listening Comprehension CDs @ $7.00 per CD ordered (one CD per level is required)

  • Shipping/handling charge of 10% of order/$10 minimum

Viewing Orders

When you are logged into your account, you may view your order download the list of your student's login/password information. Your school/teacher code is listed on your Update Account Info page.